Yes. To ensure your AI Engine is fully optimized and delivers a measurable return on investment, we require a 6-month minimum commitment for all plans. This allows us to continuously fine-tune the AI's logic and integrate it deeply into your business workflows.

No. We utilize the Gemini 2.5 Flash model, which is engineered for natural, human-like conversation. We fine-tune each engine with your specific brand voice and business vocabulary so it sounds exactly like a trained member of your team.

Security is our priority. Every Vectriv Engine is hosted on Google Cloud’s enterprise-grade infrastructure. We utilize end-to-end encryption and secure API protocols to ensure that your data—and your customers' data—remains private and protected.

For our Basic and Engine plans, we typically move from the Discovery phase to a live Deployment within 7 to 14 business days. Core plans involving custom CRM integrations may take longer depending on complexity.

Yes. One of the best features of a Vectriv Engine is the Live Sync. You are provided with a dedicated Google Sheet that acts as the bot’s "brain." Simply add a new row or update an answer in the sheet, and the AI learns the new information instantly.

Our engines are built for versatility. We currently support WhatsApp, Telegram, and Web-based chat widgets. We can sync these channels so your AI maintains a consistent memory across all platforms.

The setup fee covers the custom coding of your engine, the creation of your knowledge base, API configurations, Google Cloud deployment, and a 1-on-1 strategy session to ensure the bot is optimized for your goals.

We offer month-to-month maintenance with no long-term lock-in. If you choose to cancel, your AI Engine will be deactivated at the end of your current billing cycle. You can resume service at any time without paying the full setup fee again.